WEBSITE PRIVACY POLICY

Changing Minds Psychiatry (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website. This Website Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website and related online services. This policy applies to all website visitors regardless of their state of residence within the United States.

This policy applies only to information collected through our website and does not replace our HIPAA Notice of Privacy Practices, which governs protected health information collected during the provision of healthcare services.

1. Information We Collect

We may collect the following categories of information:

Information you voluntarily provide

  • Name, email address, phone number, and mailing address.

  • Information submitted through contact forms, appointment requests, employment applications, or patient inquiry forms.

  • Communications you send to us by email, text message, or website chat features.

Information collected automatically

  • IP address and approximate geographic location.

  • Browser type, device type, operating system, and referring website.

  • Pages visited, time spent on the site, and other usage analytics.

  • Cookies and similar tracking technologies.

2. How We Use Information

We use information collected through the website to:

  • Respond to inquiries and appointment requests.

  • Provide and improve our website and services.

  • Communicate with prospective or current patients.

  • Send administrative or service-related communications.

  • Monitor website performance, security, and fraud prevention.

  • Comply with legal, regulatory, and professional obligations.

3. Cookies and Analytics

Our website may use cookies, pixels, and analytics tools such as Google Analytics or similar services to understand how visitors use the site and to improve functionality. These technologies may collect information about your device and browsing activity.

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Text Messaging and Email Communications

If you provide your phone number or email address, we may contact you regarding appointment scheduling, service inquiries, administrative updates, or other communications you request.

We do not sell or share phone numbers or email addresses for third-party marketing purposes.

Message and data rates may apply to text messages. You may opt out of non-essential text communications by replying STOP.

5. Sharing of Information

We may share information with:

  • Service providers that assist with website hosting, analytics, scheduling, communications, or IT support.

  • Healthcare operations vendors acting on our behalf and subject to appropriate confidentiality obligations.

  • Government authorities, regulators, courts, or law enforcement when required by law.

  • Successor entities in the event of a merger, acquisition, or business transfer.

We do not sell personal information or protected health information to third parties.

6. HIPAA and Protected Health Information

Information submitted through general website forms or email may not be fully secure or HIPAA-compliant unless specifically identified as a secure patient portal or encrypted communication method. Please avoid submitting sensitive medical information through unsecured website forms.

Once you become a patient, your protected health information is governed by our HIPAA Notice of Privacy Practices.

7. Your Privacy Rights

Depending on your state of residence, you may have rights regarding personal information collected through our website, including the right to request access to, correction of, or deletion of certain personal information, and to opt out of certain uses of personal information where applicable.

To exercise any privacy rights, contact us using the information below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information collected through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including insurance providers, pharmacies, payment processors, or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.

10. Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children through the website without appropriate parental or guardian involvement.

11. Changes to This Policy

We may update this Website Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Website Privacy Policy or our privacy practices, please contact:

Changing Minds Psychiatry

Email: Support@changingmindspsych.com

Phone: 702 - 405 - 8088

Website: www.changingmindspsych.com

Mailing Address: 911 North Buffalo Drive Suite 213 Las Vegas, NV 89128