Request Your Medical Records
How to see the information we’ve recorded about your health.
Changing Minds provides a full range of medical record services to our patients. Here’s what you need to know about gaining access to your protected health information (PHI).
You have rights regarding your PHI:
Request form for your medical records
For information or help with your request for your Changing Minds records, please call 1-702-405-8088.
We can also help you get prior records from a non-Changing Minds provider. This helps to provide Changing Minds with your complete medical history. The contact number for help with these requests is 1-702-220-7669.
To get a copy of your Changing Minds records:
To ask for your medical records from another provider:
**Please allow 7–10 days for us to respond to your request **
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You have the right to look at and receive a copy of your PHI. The PHI may be used to make decisions about you. A service fee of 60 cents per page may be charged.
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If you feel that the PHI we have is not right or not complete, you may ask us to fix it. Your request must be made in writing. Send it to:
Attn: Medical Records Administrator
911 North Buffalo Drive
Suite 206
Las Vegas, NV 89128
We may deny your request if the information:
you ask us to fix is not part of your PHI that we maintain
was not created by us
is not part of the information that you are permitted to inspect or copy
is correct and complete
You will be provided a copy of the final decision.
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You have the right to ask for an “accounting of disclosures.” This lists any time we have disclosed your PHI for any purpose other than treatment, payment, health care operations or other purposes under the Federal Privacy Law.
We have 60 days to respond to your written request. We may take an additional 30 days in certain circumstances. In these cases, you will be notified of the delay before the 60 days has passed.
To ask for an accounting of disclosures, make your request in writing to the Medical Records department at the address above.
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You have the right to ask for a restriction or limitation on the PHI we use or disclose about you for treatment, payment or health care operations.
You also have the right to request a limit on the PHI we disclose about you to someone involved in your care or the payment for your care. This could be a family member or friend.
For example, you could ask that we not use or disclose information about a surgery you had.
Changing Minds is not required to agree to your request, though we will attempt to if possible.
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You have the right to request that our communications with you about your PHI be carried out in a certain way or at a certain location. For example, you may ask that we contact you only at work.